SHIPPING & RETURNS
RETURN AND REFUND POLICY
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service using the contact form below to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging along with proof of purchase, and mail your return to the address provided.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Undergarments
● Masks
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us using the form provided.